Operations and Supply Management: The Core – R. Jacobs, R. Chase – 2nd Edition


Jacobs and Chase continue to lead the field of Operations Management with cutting edge up-to-date content, technology, and motivation. Now, in this Second Edition Jacobs and Chase focus on the core concepts of operations and supply management. This condensed text was constructed with sections on the four essential core areas—strategy, process management, supply chain management, and inventory and control (supply and demand planning).

This set of four core areas was first suggested by a panel of OM instructor’s at the Decision Science Institute meeting, and has been verified by market research which examined course syllabi from across the US. The Second Edition provides increased emphasis on supply management concepts, integrates sustainability as a strategic consideration, and includes updated company applications, problems, and cases.

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  • Strategy and Sustainability
    Chapter 1: Operations and Supply Chain Management
    Chapter 2: Strategy and Sustainability

    Manufacturing and Service Processes
    Chapter 3: Strategic Capacity Management
    Chapter 4: Production Processes
    Chapter 5: Service Processes
    Chapter 6: Quality Management and Six-sigma
    Chapter 7: Projects

    Supply Chain Processes
    Chapter 8: Global Sourcing and Procurement
    Chapter 9: Location, Logistics and Distribution
    Chapter 10: Lean and Sustainable Supply Chains

    Supply and Demand Planning
    Chapter 11: Demand Management and Forecasting
    Chapter 12: Aggregate Operations Planning
    Chapter 13: Inventory Control
    Chapter 14: Material Requirements Planning

    A. Linear Programming Using the Excel Solver
    B. Learning Curves
    C. Answers to Selected Problems
    D. Present Value Table
    E. Negative Exponential Distribution
    F. Areas of the Cumulative Standard Normal Distribution
  • Citation

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