Operations & Supply Management – F. Robert Jacobs, Richard Chase – 12th Edition


Operations and Supply Management, as the title indicates, provides increased emphasis on supply chain management in the 12e. The 12e continues its market leading up-to-date coverage of service operations as well. The text includes solved examples and problems, enough cases for MBA courses to use without supplementing, and the industry leading technology support suite.

The 12th International Edition of the book has a supply chain focus as compared to the 11th edition book, where the focus is competitiveness. The changed focus is prudent due to considerable interest of contemporary Operations Managers in Supply Chain activities.

Therefore, in India too, fresh adaptation of this book is urgently needed with a coherent focus and Indian cases/examples. The revision of Special Indian edition is aimed at catering to the present and future needs of Indian business environment.

While retaining the original framework and flavour of the book, relevant India specific content has been added in the form of cases, examples and boxed items keeping in mind the requirements of Indian students and faculty.

View more
  • Part 1: Strategy

    1. Introduction to the Field
    2. Operations and Supply Strategy
    2A. Linear Programming Using the Excel Solver
    3. Project Management
    4. Product and Service Design

    Part 2: Processes

    5. Strategic Capacity Management
    5 A. Learning Curves
    6. Process Analysis
    6A. Job Design with Work Measurement
    7. Manufacturing Processes
    7A. Facility Layout
    8. Service Processes
    8A. Waiting Line Analysis
    9. Six-Sigma Quality
    9A. Process Capability and SPC

    Part 3: Supply Chain Design

    10. Supply Chain Strategy
    11. Logistics and Facility Location
    12. Lean Manufacturing
    13. Operations Consulting and Re-engineering

    Part 4: Planning and Controlling the Supply Chain

    14. Enterprise Resource Planning Systems
    15. Demand Management and Forecasting
    16. Aggregate Sales and Operations Planning
    17. Inventory Control
    18. Material Requirements Planning

    Part 5: Scheduling

    19. Scheduling
    19A. Simulation
    20. Constraint Management

  • Citation

Download now Operations and Supply Chain Management

Type of file
Download RAR
Download PDF
File size
Manual Solution
285 pag.
3 mb

Leave us a comment

No Comments

Notify of
Inline Feedbacks
View all comments
Would love your thoughts, please comment.x